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PRIVACY POLICY

Last updated: 24/01/2026

 

Top Bin Customs (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).

 

1. DATA CONTROLLER

Top Bin Customs is the data controller responsible for your personal data.

 

If you have any questions about this policy or how your data is handled, please contact us using the details below.

 

2. INFORMATION WE COLLECT

 

We may collect and process the following personal data:

 

  • Name, email address, delivery address, and contact details

  • Order information, including personalisation details provided at checkout

  • Payment information (processed securely by third-party payment providers)

  • Communications sent to us via email, contact forms, or social media

  • Technical data such as IP address, browser type, and device information

 

3. HOW WE USE YOUR INFORMATION (LAWFUL BASIS)

 

We process your personal data under the following lawful bases:

  • Contractual necessity – to process and fulfil your orders

  • Legitimate interests – to operate and improve our business and services

  • Legal obligation – to comply with applicable laws and regulations

  • Consent – where you have provided it (e.g. marketing communications)

 

4. PAYMENTS

 

Payments are processed securely via trusted third-party providers. We do not store or have access to your full payment card details.

 

Please refer to the relevant providers Privacy Policy for information on how they handle your data.

 

5. SHARING YOUR INFORMATION

 

We only share your personal data where necessary, including with:

  • Payment service providers

  • Delivery and courier companies

  • Website hosting and service providers (including Wix)

All third parties are required to protect your data and use it only for specified purposes.

 

6. DATA RETENTION

 

We retain personal data only for as long as necessary to:

 

  • Fulfil orders

  • Provide customer support

  • Meet legal, accounting, or regulatory requirements

 

 

When data is no longer required, it is securely deleted or anonymised.

 

7. DATA SECURITY

 

 

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

 

8. YOUR RIGHTS

Under UK GDPR, you have the right to:

 

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time (where applicable)

 

To exercise your rights, please contact us using the details below.

 

9. COOKIES & ANALYTICS

 

Our website uses cookies and similar technologies to improve functionality and analyse website traffic. These may include cookies provided by Wix and third-party analytics tools.

 

You can manage cookie preferences through your browser settings. Where required, you will be given the option to accept or reject non-essential cookies.

 

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately.

 

11. CONTACT DETAILS

If you have any questions about this Privacy Policy, please contact us at:

 

📧 INFO@TOPBIN.CO.UK

📩 Instagram: @topbincustoms

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